Perceptions vs. Reality: What Consumers Really Think About Health Care
In general, physicians, consumers and employers agree that fundamental changes are needed in the health care system. However, there is a major disconnect between how consumers view the health care system generally and how they view it personally. During this webinar, Leavitt Partners will explore recent findings from a survey that focused on physician, consumer and employer perspectives on health care. The results of the study bring into question what changes are necessary in order to satisfy consumer expectations and the experience they want versus the health care industries perception of what they want.
- Jennifer Colamonico, Senior Director, Leavitt Partners
- David Muhlestein, Chief Research Officer, Leavitt Partners