We were told that due to her medical needs, she would either be transported by ambulance or air lifted to a medical facility. That was certainly not the case. She was put on a bus that left the Beaumont Civic Center for what should have been no more than a 6 hour trip. She was on the bus for 21 hours. During that time she had no diaper change and was fed one sandwich and given one bottle of water. When they arrived in Tyler, the bus load of Medical Special Needs evacuees were turned away from four different locations. They ended up at the Glass Center that, according to my information, was originally intended for storm casualties.

The bottom line is that we have to do better for those that cannot take care of themselves. I think 211 is a great service, but there is still work to be done. The loss of her wheel chair and the $400 of medications is not as important to me as the loss of the book that would have told the Military Personnel at the Glass Rec. Center about her needs. My Aunt was given medication that was not correct for her condition. Had the book remained with her, I have no doubt that her care would have been correct.

There is just one world emergency after another, they are becoming common place on the news and most barely even get a mention these days.

Definetly critical times hard to deal with.